Effective 11 October 2026
This policy covers paid Deskcue plans bought on deskcue.org/pricing. Deskcue is free for workspaces of up to 10 people, so you can try everything before you pay.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
If Deskcue isn't right for you, ask within 14 days of your first payment for a plan and that payment is refunded in full — no questions asked.
After those 14 days, payments — including automatic renewals — aren't refundable. You're never locked in, though: cancel at any time and no further payments are taken.
Refunds go back to the payment method you used. How soon they appear depends on your bank or card provider.
Plans bought online renew automatically at the end of each month or year until you cancel. Cancel any time from the link in your Paddle receipt, or ask us and we'll do it for you. Your plan keeps running until the end of the period you've already paid for, then your workspace returns to Free — nobody is removed and nothing is deleted.
Nothing in this policy limits the rights you have under the consumer law where you live.
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